<aside> 💡 To use what3words in Brightpearl, create a custom field using the instructions below. For more information, get in touch with Brightpearl here

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How to use what3words in Brightpearl?

<aside> ⚠️ To collect what3words addresses from your customers, you’ll first need to add a what3words address field to your checkout page or CRM. To do so you can use one of our existing plugins or the what3words API. You can take a look at these options and find out more information here.

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Create a custom field

First, create a sales order custom field to store the what3words address:

1. Log into Brightpearl
2. Go to Settings > Custom fields > Sales
3. Click Add a field and complete the following sections;

• Enter a field name and the tab you wish it to appear on; we recommend naming both “what3words”
• We recommend entering “W3W” as the custom field code
• Choose “Freeform text” as the field type
• “This field is required” should usually be set to “no”

1. Save the custom field

Ingesting what3words addresses

Shopify

what3words must first be added to your Shopify store. A step-by-step guide is available here.

Once installed and configured, follow these instructions ensure what3words addresses are passed to Brightpearl:

1. Log into the Shopify Admin
2. Go to Apps > Brightpearl
3. In the Orders tab, scroll down to Order Note Attribute Mapping