At Vitally, we know the most powerful tools or cleverest feature sets aren't worth much if the end-user struggles with their interface, and we need help building out and improving our user-facing code base as we add new features and scale our product to serve more customers. If you have experience building high-quality web apps that are easy to maintain and extend, we want to chat.

We'd love to find someone with these traits to join the team:

• You are an exceptional engineer with excellent problem-solving skills
• You collaborate well with designers, customer-facing teammates, and other engineers to deliver helpful features and improvements with solid technical foundations.
• You write beautiful and usable web interfaces with semantic HTML and clean, understandable, CSS (or scss/less/css-in-javascript)
• You're familiar with common server-side systems and patterns (ORMs, job systems, MVC frameworks, restful apis, etc.)
• You’re comfortable working with relational databases like PostgreSQL.
• You have at least 5 years of professional software engineering experience (preferably with some focus on client-side web development)

Additional points if you:

• Have extensive experience with Node, Typescript, React, Redux & Postgres

Some work you might do:

• Build green-field user-facing features. See our release notes for examples of what we’ve built recently.
• Build new automations for our customers and extend the automation framework to be more auditable.
• Improve and augment our existing set of reusable components and document them in our style guide.
• Review existing components and features for usability and accessibility and make improvements.
• You tell us! We're proud of the work we've done so far, but there's always room for improvement. You'll be encouraged to take ownership of the codebase and product and surface work that you think is most valuable.

About Vitally:

Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Mixpanel, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders-- from CSMs to CEOs.

We’re a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success.

If you get excited about ownership, autonomy, impact, and quality output -- then we’re excited about you. We’re not here to hold your hand, but we’re here to build a great product together.