Top 6 User Feedback Form Templates

Gathering user feedback is essential for understanding customer satisfaction, improving products and services, and making informed decisions. A User Feedback Form provides a structured way to collect valuable insights from users, which can lead to better user experiences and business growth. A User Feedback Form template in Notion can streamline the process, ensuring consistency and saving time by providing a ready-to-use format.

Before you dive into creating your own User Feedback Form, take a look at these Notion templates to simplify the process and get you started on the right foot.

What Should User Feedback Form Templates Include?

Choosing the right User Feedback Form template in Notion can streamline the process of gathering valuable insights from users. Here are key components to look for in a template:

Clear Questions: The template should include questions that are straightforward and easy to understand, avoiding any ambiguity that might confuse users.
Logical Flow: The questions should be arranged in a logical order, making it easy for users to follow and respond effectively.
Rating Scales: Incorporating rating scales helps quantify feedback, making it easier to analyze and act on.
Open-Ended Sections: Spaces for open-ended responses encourage users to provide more detailed feedback, offering deeper insights into their experiences.

With these components, a User Feedback Form template in Notion can become a powerful tool for improving products and services based on user input.

What Should User Feedback Form Templates Avoid?

Choosing the right User Feedback Form template in Notion is essential for gathering valuable insights effectively. However, certain elements can hinder the quality of feedback you receive. Here are three key components to avoid:

Overly Complex Questions: Avoid templates with questions that are too detailed or technical. These can confuse respondents and discourage them from completing the form.
Excessive Mandatory Fields: Requiring too many fields to be filled can lead to form abandonment. Opt for templates that balance between essential information and brevity.
Lack of Anonymity Options: Templates that do not allow users to submit feedback anonymously may result in biased or dishonest responses. Ensure there's an option for users to remain anonymous if they choose.

Selecting a template that avoids these pitfalls will help ensure that the feedback collected is both rich in quality and quantity, aiding in better decision-making and improvements.

1Feedback tracker

Feedback tracker is a comprehensive template that connects customer profiles, feedback requests, and product requirements documents (PRDs) through a series of interconnected databases, making it easy to manage and analyze customer feedback. By fostering a closer feedback loop between customers, Product Managers, and Solutions Engineers, this template empowers your team to better understand customer needs, prioritize feature development, and drive continuous product improvements based on real-world insights.

2Contact form

With Paperfrom you can build a powerful contact form on your website with added creativity and flexibility of Notions web pages. Everything is customisable to your brand so you can create an eye-catching UX that will wow your customers.

3Customer Feedback Tracker (with charts)

This template provides a starting point for tracking key product metrics and making charts to visualize them. It demonstrates how to measure and graph NPS score, which measures customer satisfaction 1-10. It also measures how disappointed customers would be if your product disappeared tomorrow, a metric popularized the the email client Superhuman. Finally, it shows an example of how to chart churn by month.

A template preview for Customer Feedback Tracker (with charts)

4Product Evaluation Form

The product evaluation form template in Notion helps you collect important feedback from customers, so you can make better decisions and improve your service. By gathering structured feedback, you'll discover what you're doing well and areas where you can make changes to make customers happier. Engaging customers through this form strengthens your relationship with them and gives you the insights needed to grow your business.

A template preview for Product Evaluation Form

5Customer Satisfaction Surveys

A customer satisfaction survey is a questionnaire designed to help businesses understand what their customers think about their products or services, their brand, and their customer support. Customer satisfaction surveys allow companies to improve products strategically, optimize user experience, and deliver exactly what the market demands.

A template preview for Customer Satisfaction Surveys

6Vanta's feedback-to-feature framework

Close the loop on customer feedback and ensure your product evolves in line with your customers' needs. Created by Vanta (W18), this template will help guide product decisions that are grounded in real customer feedback. By maintaining a comprehensive database of customer profiles and a dynamic repository of feedback and requested features, you'll be able to track trends, prioritize development efforts, and communicate directly with your customer base.

A template preview for Vanta's feedback-to-feature framework

Closing Thoughts

Implementing these templates can streamline the feedback collection process, making it more efficient and organized. By using structured forms, you ensure that all necessary information is captured systematically.

Adopting these templates not only saves time but also enhances the quality of insights gathered. This can lead to more informed decisions and improvements in services or products. Start using these templates today to see the difference!

What is a Likert Scale?

A Likert Scale is a psychometric scale commonly involved in research that employs questionnaires. It is used to gauge the attitudes or feelings of subjects regarding a topic, by asking them to respond to a series of statements with levels of agreement or disagreement.

What is a Semantic Differential Scale?

A Semantic Differential Scale is used in surveys to collect data and interpret based on the connotative meaning of the respondent's reaction to a keyword or concept, using polar adjectives (e.g., good-bad, happy-sad).

What is a Net Promoter Score (NPS)?

Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and is correlated with revenue growth.