Healthie uses an API-key-based integration. An API key from Healthie represents a specific user in Healthie. One Healthie API key from should be connected to an Admin Tellescope account on the Integrations Page.
<aside> 🚨 In order to correctly sync things like tasks, certain permissions must be set for the user whose Healthie API key is being used. Notably things like “can view all org members’ tasks” must be checked. The following screenshots provide a useful reference
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For events to be created in Tellescope and pushed to Healthie, the title of the event in Tellescope must match the name of an appointment type in Healthie. For example, to create an “Initial Consultation” appointment in Healthie, the title of the event in Tellescope would also be "Initial Consultation”.
Webhooks can be configured in Healthie in order for Tellescope to get real-time updates. First, find your Tellescope businessId. This value can be found near the top of the Organization tab on the Settings Page.
For each webhook in Healthie, you will use the url:
**https://api.tellescope.com/v1/webhooks/healthie/YOUR_BUSINESS_ID_HERE**
Webhooks in Healthie can be created on your Settings page, under the Webhooks tab of the Developer section
The following webhooks are currently supported