Customer Feedback

This template is perfect for organising the outreach, collection and curation of customer feedback in one place. Listening to feedback is one of the most valuable ways you can connect with your customers. But when it comes in across different channels, it can be hard to make sense of it all. Instead, a template can help product and research teams track feedback in one place. When teams can sort it by theme, sentiment, product/feature, priority, etc. they can understand and prioritize what customers want and need most.

Asking for your customers’ opinions shows that their thoughts are important to you. You’re involving them in shaping your product which can lead them to be more attached to your business.