To get you started, here are 4 things to say at the start and end of your sessions.


At the start

  1. Say hi – “Hi! How are you doing today?”
  2. **Ask, “**So what are you working on this session?”
  3. Share concrete goals. “This session, I want to reply to 5 emails / go through a set of notes / do my physio exercises / etc, anything you want”
  4. Say good luck! “See you at the end, good luck!”

At the end

  1. Ask, “Hey! How did your session go?”
  2. Or respond. “My session was fantastic, I managed to finish X, though I still have to do Y.”
  3. Congratulate. “Congrats, it sounds like you made a lot of progress!”
  4. Finally, thank them for their company. “Thank you for this session, take care!”