<aside> 💡 By adding your email domain with Channel.io, you can:

• Use your company email address to send marketing messages and follow-up notifications
• Use your domain address to send email notifications to more customers </aside>

✔️Contents

Purchase an email domain

Configure Email DNS settings

FAQ - Email DNS

Purchase an email domain

If you have already purchased an email domain, you may skip this step.

<aside> 💡 Why do I need to purchase an email domain?

A domain is a simplified version of a numeric computer address (IP address) on the Internet.

For example: Domain (what humans read) > www.channel.io/en

IP address (what machines read) > 192.1.2.34

This would be the address that customers type in to go to your website.

• You can use the domain as an independent brand.
• You can keep the same domain even if you move servers.

If you don’t register an email domain:

• Follow-up notifications will be sent from Channel.io’s email address. </aside>

• Where to purchase a domain?

  • You can purchase a domain through Godaddy.com, NameCheap.com, and more.

Configure Email DNS settings

Channel.io verifies the ownership of the sender's email address through email authentication. Addresses registered with SPF and DKIM records are required according to the email service reception policy.