<aside> 💡 You can set your brand's business hours, how quickly you respond your inquiries, and how to manage your chats during non-business hours.

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✔️Contents

Response time

Operating Hours

Blocked Messages from Closed chats

Response Time

You can inform the customer on when they should expect a response based on your response time.

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Operating Hours

Set the operating status and let customers know if chatting is available. You can automatically set operating hours and non-operating hours (out of office) as well. You can even set whether or not to receive new inquiries during non-operating hours.

During operating hours, customers see average response times. When you are out of office (non-operating hours), customers will be notified when the next operating hours begin.

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