If would like to add custom field types to your approval request or change the name of existing field types, you must request these changes by coordinating with support@getclockworks.com before changing it in Airtable. If you make changes without coordinating with us, unfortunately it will break the integration between Clockworks and Airtable.
You can now use our webhook to set up polling from Zapier. You might enable this automation to look in Airtable for new requests submitted via an Airtable (or any other) form. Zapier (or similar services) will regularly poll the Airtable for a new record and then POST the Airtable record to our webhook in order to initiate the approval workflow. Our webhook is available after you log in to getclockworks.com/app, select your Approval Workflow, and tap "Edit". See below for step-by-step instructions on Zapier. Though we use Zapier here, other services that accept webhooks and integrate with Airtable should also work.
Log in to getclockworks.com/app
Select the Approval Workflow you wish to use
Tap "Edit"
Tap "Webhook" and copy the URL
There are several ways to support polling via Zapier with your webhook, the following steps are just a recommendation:
Clockworks link
field for that record and confirm that an Approval Request is successfully generated. Set the Approval Status
to state New
.Approval Status
in state New
.