To view the full syllabus overview of all eight units see here
This is a detailed breakdown of how Professor Ines Mergel from the University of Konstanz teaches a class that covers the contents of Unit 2 of the open access syllabus developed by Teaching Public Service in the Digital Age.
The official designation of the course Professor Mergel is teaching here is "MA Seminar: Digital Governance".
We believe that context matters and a diversity of options around how the syllabus is taught can help others learn to adopt and teach the material well. To see how Harvard Kennedy School's David Eaves teaches the same unit, see here.
This page has been developed for use by university faculty who are teaching Master's levels students in Public Policy and Public Administration. It has been published to help them design their own approaches to teaching the digital era skills covered in Unit 2 of our syllabus.
For many purely policy or management-oriented public servants, it is difficult to understand what a digital product or digital service looks like, behind the front-end. In this session, we will explore the ways in which government digital systems are made out of numerous interconnected pieces. One of the key challenges for digital era governments is picking and combining components successfully.
<aside> 📖 By the end of this class students should be able to:
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<aside> 💡 This class relates most closely to our Digital Era Competency Number 8: "Understands the current and evolving affordances of digital technologies and can assess how they can be used to improve public outcomes".
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