If Sumatra crashes or hangs reliably on your machine but we can't reproduce it ourselves, you can help us by debugging it. Here's a tutorial on how to do it.
Please first test with latest pre-release version from https://www.sumatrapdfreader.org/prerelease.html
Some bugs might already be fixed there compared to latest
Those instructions require SumatraPDF 3.2 or later.
Debug
/ Download symbols
. Symbols are important for the debugger (like WinDBG) to resolve addresses to names thatFirst, vocabulary. %ProgramFiles%
means the standard directory where Windows installs programs. It's c:\\Program Files
on 32-bit Windows and c:\\Program Files (x86)
on 64-bit Windows.
To debug crashes:
.sympath+ SRV*c:\\symbols*<http://msdl.microsoft.com/download/symbols
>g
!analyze -v
and paste the result of that to the bug reportHere are the steps to follow if Sumatra hangs