At Chatwoot, we are building an open-source customer engagement suite. Our goal is to help companies to provide exceptional customer service experience.

We open-sourced Chatwoot in 2019, which was followed by a successful HackerNews Launch. Today, Chatwoot is one of the most popular Ruby on Rails projects on GitHub, with over ~18k stars and more than ~40k self-hosted installations. We have the support of Goat Capital, Uncorrelated Ventures, YCombinator, and some of the world's leading founders and investors.

How we work

We are a fully remote team. Our team members have been working remotely for the last couple of years. You can work on your own schedule and place of your choice.

The stack

• The frontend UI is built with Vue.js
• We use the TailwindCSS for the web dashboard and the live-chat widget.
• The backend APIs are built on Ruby on Rails.
• Postgres is our database, Redis is used as a caching layer.

Open positions

Happiness Hero: Our first Customer Support Executive

Application process