An Operations Specialist and Project Manager with 8+ years of experience, working alongside CXOs to transform complex ideas into scalable outcomes that drive growth and revenue. I’ve delivered projects across Fintech, SaaS, E-commerce, Travel, Edutech, and IT. I enable my clients to concentrate on what matters the most to their business, while I ensure timelines are met, and work gets done efficiently — with full discretion.
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Open to Remote: Immediate | Timezone: UTC+1 to UTC+9 | Open to full-time/contract
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✉️ sharmilasinghal0101@gmail.com
📍Bengaluru, India
💼 Project Management
🗂️ Research & Reporting
🔖 Administrative Support
🔰 Virtual Assistant
✈️ Travel Planning
✏️ Content Creation
B.Tech (Computer Science)
Apr 2012 - May 2016
🧘🏻♀️ Yoga
🎶 Music festivals
👩🏻🌾 Gardening
🚗 Countryside road trips
🇬🇧 English
🇮🇳 Hindi
🇦🇽 Iceland 🇰🇪 Kenya
🇪🇸 Spain 🇦🇪 UAE
🇦🇿 Azerbaijan 🇩🇪 Germany
🇫🇷 France 🇲🇻 Maldives
🇹🇭 Thailand 🇮🇩 Indonesia
Project Manager - Enterprise Accounts
Jan 2024 - April 2025
Spearheaded cross-functional delivery of enterprise integrations—owning requirements, scoping, BRDs, stakeholder alignment, risk mitigation and operational handover to clients.
Program Coordinator - Post Sales
Jan 2022 - Dec 2023
Directed merchant integration and GTM initiatives—translated client needs into technical specs, coordinated engineering/ops, and ensured smooth post-launch adoption*.*
Client Success Manager
Jan 2020 - Dec 2021
Led merchant onboarding and feature deployments—defined acceptance criteria, prioritized product/engineering work, and removed delivery blockers to meet launch goals.
Business Development Associate
Oct 2017 - Dec 2019
Drove GTM and delivery operations for enterprise tax products—designed onboarding playbooks, coordinated cross-team implementations and streamlined client handoffs.
Sales Associate
Jan 2016 - Sept 2017
Owned multi-channel outreach projects—crafted campaign flows, coordinated execution with internal teams, and maintained performance reporting for leadership.
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