A Project Manager and Operations Specialist with 8+ years of experience into tech-sales, working alongside CXOs to transform complex ideas into scalable outcomes that drive growth and revenue. I’ve delivered projects across Fintech, SaaS, E-commerce, Services, and IT. I enable my clients to concentrate on what matters the most to their business, while I ensure timelines are met, and work gets done efficiently — with full discretion.
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Open to Remote: Immediate | Timezone: UTC+1 to UTC+9 | Open to full-time / contract / internships
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✉️ sharmilasinghal0101@gmail.com
📍Bengaluru, India
💼 Project Management
👩🏻💻 Client Onboarding
🗂️ Research & Reporting
🔖 Administrative Support
🔰 Virtual Assistant
✈️ Travel Planning
✏️ Content Creation
B.Tech (Computer Science)
Apr 2012 - May 2016
🧘🏻♀️ Yoga
👩🏻🌾 Gardening
🎶 Music festivals
🚗 Countryside road trips
🇬🇧 English
🇮🇳 Hindi
🇦🇽 Iceland 🇰🇪 Kenya
🇪🇸 Spain 🇦🇪 UAE
🇦🇿 Azerbaijan 🇮🇩 Indonesia
🇫🇷 France 🇲🇻 Maldives
🇹🇭 Thailand 🇩🇪 Germany
Enterprise Program Manager - Enterprise Accounts
Jan 2024 - April 2025
Drove delivery governance across sprint planning, RAID logs, UAT frameworks, and CRM workflows — achieving 100% SLA and regulatory adherence, reducing defect backlog by 55%, and converting 65% of POC/RFP engagements into paid pilots.
Senior Account Manager
Jan 2022 - Dec 2023
Orchestrated cross-functional initiatives across payments infrastructure and banking alliances, delivering 25% ARR growth, $240K in GTV, and 99.9% uptime for enterprise partners. ******
Account Manager - Payments Partnerships
Jan 2020 - Dec 2021
Owned enterprise payment partnerships, driving integrations and operational improvements that generated $1.7M revenue, improved success rates by ~8%, and supported $70M monthly transaction volume.
Business Development Associate
Oct 2017 - Dec 2019
Led 16-member CS team to onboard 13,000 GSTINs across 4,000 accounts, closed GST software at 2x price driving highest quarterly revenue, and expanded wallet share via marketplace cross-sells.
Sales Associate
Jan 2016 - Sept 2017
Generated software sales revenue through multi-channel outbound strategies spanning cold calls, Google Ads, and live-chat campaigns.
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