To showcase my product design process, I created Sage—a mood tracker app concept. The case study below presents my end-to-end, holistic approach, simulating a situation that covers the Discovery, Definition, and Delivery phases.

D I S C O V E R Y

Problem statement

<aside> ℹ️ During the process, I always follow the common ‘why > how > what’ path. At the very beginning, it's crucial for me to understand the problem and its background—all the existing 'whys.' To do that, I start by writing down a problem statement to set the direction I will be following. Specifying goals based on the problem statement helps solidify that direction.

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General problem

How can we ensure that we’re actively tracking our thoughts and moods to promote and maintain good mental health?

Subproblems

How could practice of tracking our thoughts and moods be made more accessible for people in the workplace?

What are some ways in which people can document their thoughts without it feeling too repetitive?

What are some ways in which people can document their thoughts without it feeling too task-based?

What are some ways in which people can share things that they've learned with those around them?

How could this tool offer guidance or support, without feeling obtrusive?

Goals

It is

Accessible in the workplace

Helping share learnings

Helping foster growth

Thoughts tracker

Moods tracker

It is not

Too repetitive

Too task-based

Obtrusive

Whom am I designing for?