Simplified Problem Statement

The problem focuses on the lack of a structured, digital, and data-driven system to measure and improve productivity in government offices like the Brahmaputra Board. Currently, performance evaluation is mostly subjective and inconsistent, leading to low accountability, inefficiency, and poor employee engagement. The goal is to develop an online performance management module under the e-Office platform that sets clear KPIs, tracks progress in real time, and provides transparent, quantitative productivity assessments at individual, team, and organizational levels. This will promote accountability, motivate employees, and support evidence-based decisions for promotions, training, and resource allocation.

Entities(Types of Users) in the Problem Statement

Entity	Reports To / Interacts With	Key Responsibilities / Actions
Top Management / Board	Receives reports from Department Heads	Uses dashboards for strategic decision-making, policy, and performance review.
Department Heads / Divisional Officers	Report to Top Management	Monitor divisional productivity, approve major tasks, and manage resources.
Managers / Reporting Officers	Report to Department Heads	Set goals, review progress, and give qualitative evaluations for teams.
Team Leaders / Section Heads	Report to Managers	Assign daily tasks, ensure team targets are met, and verify task completion.
Administrative Staff (HQ Employees)	Report to Team Leaders	Perform administrative tasks (file handling, approvals, etc.), log activities, and update performance metrics.
Field Engineers / Project Staff	Report to Team Leaders / Managers	Update progress on projects, DPRs, and technical tasks; input data for KPIs.
System Administrator / e-Office Admin	Supports all roles	Manages users, permissions, data integrity, and system maintenance.

Use-Case Diagram

https://www.figma.com/board/20GsVFdfx7iFgzcI6oVnUd/Use-Case-Diagram-for-Productivity-Management-System?node-id=0-1&t=uVh9K3GE7bqPsHA7-1

Proposed Solution Overview

https://www.figma.com/board/cltZJChKYveolPNcRywbO2/Workflow-of-Productivity-Management-System?node-id=0-1&t=diRx4uhU9rs61XFa-1

The proposed Productivity Management Framework introduces a structured, digital process that transforms how performance is tracked, evaluated, and improved in government offices. It integrates role-based access, real-time monitoring, and data analytics into a unified platform under the e-Office system.

1. Role-Based Dashboards

Each user—employee, team leader, manager, department head, or top management—logs into a customized dashboard that displays their tasks, KPIs, and performance summaries.

Employees see their assigned goals and submit daily or weekly progress updates.
Team Leaders validate work entries and monitor team-level KPIs.
Managers and Department Heads review performance, provide qualitative feedback, and manage resource allocation.
Top Management accesses organization-wide analytics and reports to guide policy decisions.

2. KPI Definition and Goal Assignment

Managers and department heads define role-specific KPIs (quantitative and qualitative) that align with organizational objectives. These KPIs may include:

Administrative staff: file disposal rate, turnaround time, drafting quality.
Field engineers: DPR preparation, survey accuracy, project completion rate.