Cooks (Greeting, I am working on a project with DIC to make positive changes in the kitchen area for cooks and diners, I have some questions that would help me understand what your experience is of working in this kitchen.

Some pointers to share: a. This interview is for knowledge purpose only. b. There are no right or wrong answers. c. Your identity will remain anonymous, and data will be kept confidential always. d. I request you to provide the consent for recording our conversation for later recall purposes only. e. We thank you for your participation.

Q&A:

  1. How long have you been working here and how was the experience?
  2. How has your health been in your work here?
  3. What are the problems that you face catering big audience?
  4. Have there been any accidents here in the kitchen? (a number in last few years) (Follow-up question: Whom do you report to in health and accident-related scenarios?)
  5. How hard or easy is it to work with the current setup? What would you rate it on a scale of 1 to 10 in comparison to your trip to Shanbag? (Question briefly and understand more pain points)
  6. How long does it take to make basic meals everyday? (i.e., Lentils, Chappati and rice)
  7. What would help your workflow?
  8. What it is the impact that you think these changes would bring? (Follow-up question: Examples of current meal preparation time and expected decrease in meal preparation time?)
  9. Have you looked at other inventory management systems, if so, how would you rate ours? (Follow-up: Do you think we could improve our management system to reduce waste?)
  10. What else would help in contributing less wastage?
  11. What do you feel about the student’s understanding related to meal and nutrition, do they eat most of the things or selected items?
  12. For the machines, is there any cleaning schedule or how often the machines are cleaned?
  13. What do you think about behaviour of students in the kitchen and towards your meal?
  14. Any other feedback that would make this kitchen better?

Translated to Hindi

  1. आप यहां कब से काम कर रहे हैं और आपका अनुभव कैसा रहा?