Scale with AI - Privacy Policy
Effective Date: 26 March 2025
This Privacy Policy describes how Scale with AI ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, products, and services, including Note Stack and its components, Custom GPTs, Substack subscription services, and other offerings (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
We may collect the following types of information when you register for our Services, make a purchase, subscribe to our content, or otherwise interact with us:
- Account Information: Name, email address, username, and password
- Contact Information: Mailing address, phone number, and other contact details
- Payment Information: Credit card details, billing address, and other payment information (note that payment processing is handled by our third-party payment processors, such as Stripe, Gumroad and Substack)
- Profile Information: Profile pictures, biographical information, and preferences
- Communications: Messages you send to us, including emails, support requests, and survey responses
- User Content: Any content you create, share, or upload through our Services
1.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information, including:
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifier
- Usage Information: How you use our Services, including pages visited, features used, and time spent on our Services
- Location Information: General location information derived from your IP address
- Log Data: Server logs, error reports, and activity information
- Cookies and Similar Technologies: Information collected through cookies, pixels, and similar technologies (see our Cookie Policy section below)
1.3 Information from Third Parties