Credits are deducted automatically when you send messages
Different AI models consume Credits at varying rates
You can monitor how many Credits are being deducted through your Context Bar and Usage Dashboard

Types of Credits	Expiration Period	Availability	Details
Free Credits	28 days	No membership required	Does not renew once used up
Monthly Membership Credits	2 billing cycles
(1 cycle = 1 month)	Membership required	New Credits added every month
Flexi Credits	12 months from purchase date	Membership required to purchase	Does not renew once used up

How are Credits calculated?

When you interact with the AI, your account is charged in Credits.

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✦ 100 Credits = $1 USD in Tokens

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What’s the difference between Monthly Credits and Flexi-Credits?

Monthly Credits will rollover into the next month (up to one month) but flexi-credits expire after 12 months.

Why Credits?

We have chosen to create a conversion to measure the amount of input/output for the AI in Credits so that the numbers are easier to comprehend. For example: 12,720 Credits is much easier to understand than 1,272,000 Tokens.

💡 Learn more about how Tokens work here.

Why doesn't Expanse offer tiered subscriptions?

TLDR; Because that wouldn’t be fair for all of our users.

The Long Answer

Plan & Features

Is there a free plan?

There is no permanent free plan however, when you first join Expanse you will be given 500 free Credits which can be used for up to 28 days. After this period, these free Credits will expire and you will need to become a member to continue using the app.

What happens when I finish my free Credits?

Expanse will recommend the best membership for you based on your **recent usage.**

What happens to my free Credits if I become a member?

All of your free Credits will carryover into your membership. These will still expire after 28 days, though these Credits will be used before any of the Credits included in your Monthly plan.

Can I buy more Credits?

Yes, you can top-up your Credits whenever you need. These Credits expire after 12 months of purchase.

Can I switch or change my Membership?

Yes, you can change your plan at any time. Changes will take effect at the start of your next billing cycle.

Payment & Billing

What payment methods do you accept?

We run our payment system through Stripe which accepts all major Credit Cards. You can also track and manage all your invoices by navigating to the edit billing page.

Are there any hidden fees or additional costs?

Nope.

How do I cancel my membership?

You can cancel your membership by navigating to the edit billing page.

What happens to my Credits if I cancel my membership?

When you cancel your membership, your Monthly Credits will expire at the end of your current billing period. However, your Flexi-Credits will only expire after 12 months regardless of whether you hold a membership or not.