In order to provide our Services, Notion engages the Subprocessors listed in the tables below. A Subprocessor is a third-party engaged by Notion Labs, Inc., and its applicable Affiliates, to process Customer Personal Data. Capitalized terms used herein are defined in Notion’s Data Processing Addendum.
Customers may sign up to receive notification of new Subprocessors by e-mailing team@makenotion.com with the subject “Subscribe to New Subprocessors.” Once Customer has signed up to receive new Subprocessor notifications, Notion will then provide Customer with notice of any new Sub-processor before authorizing such new Subprocessor to Process Customer Personal Data and allow Customer ten (10) days to submit a legitimate, good-faith objection to such new Subprocessor(s) from Customer’s receipt of Notion’ notice. For additional information, please see our Data Processing Addendum.
Below is the list of Subprocessors and how we use their services.
Infrastructure
We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| AWS | Hosting and storage systems provider | USA |
Platform
We use these Subprocessors to help us manage and provide the Service.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| Anthropic | Service provider for hosting large language models and embeddings | USA |
| Confluent | Kafka managed streaming storage platform used for in-product audit log data and analytics | USA |
| Cloudflare | Content distribution, security, abuse prevention and DNS services | Global |
| DeepL | Translation services | USA |
| Fireworks | Service provider for hosting large language models and embeddings | USA |
| OpenAI | Service provider for hosting large language models and embeddings and for abuse prevention | USA |
| Pinecone | Vector database for storing embeddings | USA |
| Qwak | Service provider for hosting machine learning models and analytical data | USA |
| Sentry | Application logging | USA |
| Splunk | Security and application logging | USA |
| Turbopuffer | Vector database for storing embeddings | USA |
| Twilio | Multi-factor Authentication | USA |
Customer and Support Services
We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| Zendesk | Support services | USA |
| Teleperformance | Support services | Greece |
Business Operations
We use these Subprocessors to manage our business and continue providing you services. From internal documentation to analytics these services are used behind the curtain to help us plan and run the business smoothly.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| Amplitude | Event logging for analytics | USA |
| Customer.io | Transactional, broadcast, and marketing messaging | USA |
| Fivetran | Data pipeline for connecting systems to our data warehouse | USA |
| Mailgun Technologies, Inc. | Transactional, broadcast, and marketing messaging | USA |
| Snowflake | Data warehouse for analytics | USA |