News Connect 2.0 is an extremely complex platform built to support a never ending list of edge-cases. Today News Connect's product documentation foundation enables clear cross-functional communication that helps people from all teams involved know what is its current state of the platform and where is it headed, and align their expectations and vision.
News Connect makes it simple to reach highly-qualified audiences on Australia's largest publishing network.
News Corp is a massive international organisation, and the number one outlet of news in Australia reaching almost 50% of the Australian population through a wide product offering, from physical newspapers to podcasts and digital products.
News corp is a sea of chaos and complexity when it comes to stakeholder structure, organisational chart and process and tools. Most of my team were contractors, that were relatively new in the organisation with little to no exposure to decision makers and a culture that didn't facilitate design.
As Product Design Lead I had to make sure we shipped well designed software every release and manage mid-weight and junior designers. However soon enough the nature of business had me facilitating workshops, working on software documentation, communicating across different teams, and bringing some predictability to the chaotic nature of BAU News Corp.
Edgar is a strong and fearless UX leader with boundless energy and enthusiasm for everything human centred and this passion was infectious within his team. He knows when to flex and when to hold strong and really helps his team to understand how to get the best for the user through strong stakeholder management and utilising both traditional UX methods and cutting edge approaches alike.
– Rebecca C. Head of User Experience
