<aside> 💡 We know that we have 3 focuses

1. How do people use coupons now? Why? Why do people use coupons? What value do businesses find from offering coupons? Any success stories that we want to replicate?
2. How do people support local businesses? Why? What do people want from this interaction?
3. How do people currently manage incoming mail and promotions? Why? How does this help them?

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Local Business Owner Questions

Tell us briefly what your business goal is, and who your customer base is

What methods do you currently use to drive business and to engage with your community?

How many times last month did you have deals, such as discounts, specials or other offers?

What type of offers are these?

How do you notify your customers about these deals?

How many times last month would you say you sent out coupons, or paper mail to notify customers of any special offers?

How many customers last month used these coupons, or paper mail to purchase products from your business? How many of those customers would you say returned afterward?

What are your priorities when it comes to connecting with customers?

What are some frustrations you might have with paper offers?

Why do you feel that getting this paper mail out to customers is important?

What are some other ways you have promoted deals in the last month?

Costumers

How have you kept up with local businesses in the last month?

<aside> 💡 Trying to determine workflow for business you're already loyal to

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Tell us about how you discovered the last business you decided to try out?