Inioluwa Omotola

IT Support Specialist | Enterprise Identity, Endpoint & Access Administration

Remote (UTC+1) | omotolainioluwa@gmail.com | LinkedIn

Professional Summary

IT support professional with hands-on enterprise lab experience designing, administering, and troubleshooting identity, endpoint, and access control systems.

Skilled in Microsoft Entra ID, Intune, Exchange Online, SharePoint, and Teams, with foundational grounding in Active Directory, Group Policy, Networking, Ticketing systems and Endpoint management. All work is documented through structured, scenario-based implementations that mirror real enterprise support environments.

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💡Each section below links to a dedicated documentation page with implementation details and scenarios.

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Skills

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• Active Directory (AD DS)
• Identity & Access Management (IAM)
• Microsoft 365 Administration
• Microsoft Entra ID
• Endpoint Management (Intune)
• Group Policy
• Exchange Online Administration
• Microsoft Teams Administration
• SharePoint Online Administration
• Remote Access & Support
• Networking Fundamentals
• Ticketing & ITSM Concepts </aside>

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Tools

• Windows Server 2022
• Windows 10/11 Pro
• Microsoft 365 Admin Center
• Microsoft Entra Admin Center
• Microsoft Intune Admin Center
• Exchange Admin Center (EAC)
• SharePoint Admin Center
• Microsoft Defender
• Microsoft Teams Admin Center
• PDQ Deploy
• PDQ Inventory
• Jira
• Zendesk
• Zoho assist & RDP
• PowerShell Basics
• Windows Command Line (CMD)

Secondary

• Cisco Packet Tracer
• Oracle VirtualBox </aside>