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In the early hours of one New Year’s morning, still intoxicated from the previous night’s celebrations, I texted my dad: “I love you.” When I woke up and glanced at my phone, there had been no response. Perhaps no surprise; my father had been dead for 10 months.
Yet in my alcohol-fuelled giddiness, I had been certain I’d stumbled across a discovery: I knew how to talk to dead people. Why had no one told me it was as easy as texting? In the cold light of day, I didn’t feel sober stupidity. Quite the opposite. My conviction just grew stronger: I was an SMS spiritualist.
It didn’t strike me as odd that I had discovered this technological channel to the dead, despite being an atheist. Grief feels like madness. Fifteen years ago, after I discovered my father dead in his flat from a heart attack, I might have appeared normal. I put on tights, typed words, ate sandwiches, humdrum everyday stuff. But I was always a bit, sometimes a lot, deranged. Looking back, I see it as The Fly period. Like in the horror film, I felt as if my whole being had been split into tiny fragments and reassembled. Unlike the film, my disfigurement was internal, and not by an insect but by sorrow.
In the days after my New Year text to my father, I continued to send secret missives: I miss you, I love you. I worried that if I told anyone, I might expose this secret passageway to the dead, so I kept the good news to myself. Only a few days later did it strike me as odd that he had not texted back. But that didn’t matter: he could read in death what I had forgotten to tell him when he was alive.
After a week, while on a bus, I summoned the courage to give dad a call. A young girl answered the phone and I realised what would have been obvious to any rational person: my father’s phone number had been passed on to a new customer. My dad was not sitting on some celestial cloud. He was, after all, dead. Absolutely dead. Completely dead. Extremely dead. To this day, however, I am grateful that I never received a text from my dad’s number asking me to stop contacting them or, worse, wondering who I was. Or maybe even a joke? Like the woman who received a text from one wag pretending to be her dead grandmother, reading: “I’m watching over you and it’s all going to get better. Just push through.”
Grief is a shape-shifter and as the months and years progressed, the memory of my dad morphed into something more akin to a foot — part of me, but not something to feverishly obsess over. If I had been less twisted by grief, I would have realised I was hardly the first to text the dead or try to communicate by any form of electronic medium. Technology, like grief, encourages imaginative thinking. You send a message and, by some wizardry, one returns.
The memory of those texts is awakened whenever I read of developments in grief tech. Today, there are digital services, such as Afternote, which will send your prewritten messages to loved ones after your death. Facebook accounts can be memorialised. There are virtual graves where families can pay their respects and chatbots that converse with the living, based on texts and social media posts left by the dead. The virtual cloud is an afterlife of sorts, hosting the dead’s photographs, documents and memories.
My dad was not sitting on some celestial cloud. He was, after all, dead. Absolutely dead. Completely dead. Extremely dead
In each generation, technology has created a new medium, so to speak, to memorialise and communicate with the dead. As John Troyer, the son of an undertaker who is now the director of the Centre for Death and Society at Bath University, puts it: nothing is certain except death and human invention. “We humans use technology to try to transform bereavement.”
In the past, the telegraph, photography and radio were all used to demonstrate the dead’s continued presence. Arthur Conan Doyle, Sherlock Holmes’ creator, championed spirit photography, in which portraits were taken with ghostly figures (or doctored images) in the background. Spiritualists often described their services as a kind of celestial telegraph. In her 2010 book The Sympathetic Medium, Jill Galvan wrote: “If there was one note sounded most frequently in 19th-century discussions of the electric telegraph, it was ebullience at its promise of far-flung community . . . the telegraph often became spiritualised (and spirits became telegraphic) within the intertwining discourses of occultism and technological speculation.”
Even some scientists, such as the physicist Oliver Lodge, had a fierce psychic interest. The devastating losses of the first world war sparked a huge enthusiasm for spirit communication and Lodge visited mediums to make contact with his dead son Raymond. In his book Raymond or Life and Death (1916), he wrote: “I have made no secret of my conviction, not merely that personality persists, but that its continued existence is more entwined with the life of every day than has been generally imagined; that there is no real breach of continuity between the dead and the living; and that methods of intercommunion across what has been deemed a gulf can be set going in response to the urgent demand of affection.”
Are the bereaved deluded to hang their grief on technology? Troyer says that while such things are typically deemed “creepy” at first, they can be of enormous comfort. It is not a sign of a pathology, simply grief.
More recently, an entrepreneur called Eugenia Kuyda created a digital monument to her friend Roman Mazurenko, who died in a hit-and-run accident in 2015. She put his text messages into a neural network — a pattern matching system — to create a chatbot. Using artificial intelligence, the chatbot learnt from past conversations to mimic Mazurenko.
Kuyda told me that she hadn’t initially known what the Mazurenko AI would be like. “I was reading our text messages a lot at that time and it was the best way for me to feel his presence again. I was freaking out about it — scared that it wouldn’t work well or it would come across as creepy and upset his close friends and family. But it ended up being a tribute to him.” She occasionally talks to the bot now.
In a Facebook post, Mazurenko’s mother wrote in Russian that she understood the chatbot was a piece of tech, not her son, but that it still felt reassuring to her. “I feel his voice through the lines of his texts.” She added: “I really need you. You are much more than a technological project. You are memory and love. You give me strength and teach me how to live on.”
Given that we hold so many of our conversations at a distance, why would you not use the same technology to work through your grief? In the year after her brother died, Candi Cann, author of Virtual Afterlives (2014), would regularly call his mobile phone to listen to his voice. It was not just that she wanted to hear him speak but also that she was so used to talking to him by phone that in her grief it made sense that they would continue the conversation (albeit one-sided) that way. “If you communicate with a person through technology, that might be where your loss is communicated,” she told me.