In a reference check, you want to get as much valuable information as possible. The best way of getting good information is to ask follow-up questions based on reference givers' answers. This is why we created a whole selection of intelligent follow-ups for pre-defined questions. Combined with your expertise, this will help you get the most out of every reference check!

How do follow-up questions work?

We use scientific theory to create triggers for follow-up questions. Let's see how that works with an example. Below two response options from the teamwork style question are selected:

Can you picture a person who shows these behaviors? From a scientific perspective, both behaviors are essential for teamwork - but do not necessarily indicate teamwork-oriented and friendly behavior. It might be a good time to ask an intelligent follow-up question, right? In this case, the following question is asked as a follow-up:

What is the result of an intelligent follow-up question?

Once an intelligent follow-up question has been asked, the corresponding results are shown in the dashboard:

  1. The original question and answer that triggered the follow-up. In this case the teamwork style question and the corresponding answer from Amba.
  2. The follow-up icon and the follow-up question in bold.
  3. A description of why the follow-up question was asked.
  4. The answer given from the reference.

<aside> 💫 You can now have a closer look at the answer and use it as an additional insight to evaluate the candidate!

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Any open questions or feedback? Please shoot us a message to science@hipeople.io.