Senior Product Manager

AI-Driven SaaS • B2B Platforms • Scalable Infrastructure • Public Sector Innovation

10+ years building high-impact digital products across startups, government, and Fortune 500 tech. Experienced in AI/ML-enabled SaaS platforms, public sector innovation, and large-scale enterprise systems.

Cole Downing Resume 2025.pdf

📍About Me

I’m a senior product leader with a decade of experience driving product strategy, execution, and user impact across enterprise SaaS, AI/ML platforms, and large-scale public systems. I’ve built and scaled products at organizations like Salesforce, the CDC, and growth-stage startups—navigating both the fast pace of startups and the complexity of Fortune 500 environments.

Currently leading product at Seamless.AI, I’m passionate about solving real problems at scale through thoughtful design, clear strategy, and tight cross-functional collaboration.

💼 Selected Highlights

Senior Product Manager @ Seamless.AI

• Led product strategy and execution for an AI-powered sales engagement platform serving a large B2B SaaS customer base
• Directed multiple agile development teams to deliver high-impact features that improved data accuracy, sales productivity, and user experience
• Collaborated cross-functionally with engineering, design, marketing, sales, and executive leadership to drive roadmap alignment and go-to-market success
• Product thought leader within the organization—bringing structure, process discipline, and coaching to elevate product thinking across teams

Product Manager @ Salesforce

• Led product strategy for multiple B2B solutions, including a $1B market opportunity and a $50M+ ACV territory planning product
• Defined a 9-month MVP roadmap with generative and predictive AI features to address key market gaps and unlock new capabilities
• Expanded global TAM by $10M in two months by enabling product support across 255 countries
• Modernized backend infrastructure by implementing automated data pipelines, cutting refresh time from 3 months to 2 weeks