<aside> 💡 You can now reply to your customer’s email in Channel.io Inbox by integrating Channel.io with your mailbox.

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✔️Contents

Integrate Channel.io with your mailbox

Receive and reply to emails in Channel.io Inbox

Integrate Channel.io with your mailbox

1. Go to Channel settings → Integration → Email → Inbox integration settings.

1. Copy your inbound email address.

1. Set up forwarding in your email client.

Open your email client and follow the steps to begin forwarding your emails to it. Please see the steps below for common clients:

• Gmail